Privacy Policy

At BookMyGame, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming café booking platform at www.bookmygame.co.in.

By using BookMyGame, you consent to the practices described in this policy.

2.1 Personal Information

When you create an account or make a booking, we collect:

• Account Information: Name, email address, phone number
• Profile Data: Username, profile picture (if using Google login)
• Payment Information: Billing details, transaction history
• Booking Details: Gaming café preferences, session times, special requests

2.2 Automatically Collected Information

When you use our platform, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent on platform
• Location Data: Approximate location based on IP address (for showing nearby cafés)
• Cookies: Small data files stored on your device for authentication and preferences

2.3 Third-Party Authentication

If you sign in using Google OAuth, we receive basic profile information (name, email, profile picture) from Google according to your Google account settings.

We use your information for the following purposes:

• Service Delivery: Process bookings, manage reservations, send confirmations
• Account Management: Create and maintain your user account
• Payment Processing: Handle transactions and generate receipts
• Communication: Send booking updates, promotional offers, and important notices
• Personalization: Recommend gaming cafés based on your preferences and history
• Customer Support: Respond to inquiries and resolve issues
• Platform Improvement: Analyze usage patterns to enhance user experience
• Security: Detect fraud, prevent abuse, and protect user accounts
• Legal Compliance: Meet regulatory requirements and enforce our terms

4.1 Gaming Cafés

When you make a booking, we share necessary information (name, contact details, booking preferences) with the gaming café to fulfill your reservation.

4.2 Service Providers

We share data with trusted third-party providers who help us operate the platform:

• Supabase: Database and authentication services
• Payment Processors: Secure payment gateway partners
• Email Services: For sending booking confirmations and notifications
• Hosting Providers: Vercel for platform hosting

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.4 Business Transfers

If BookMyGame is involved in a merger, acquisition, or sale, your information may be transferred to the new entity.

We implement industry-standard security measures to protect your information:

• Encrypted data transmission using HTTPS/SSL
• Secure authentication through Supabase
• Regular security audits and updates
• Access controls and password protection
• Payment data handled by PCI-compliant processors

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your profile settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from promotional emails (booking emails are mandatory)
• Data Portability: Request your data in a machine-readable format
• Withdraw Consent: Revoke consent for data processing (may limit service access)

To exercise these rights, contact us at bookmygame169@gmail.com

7.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

7.2 Types of Cookies We Use

• Essential Cookies: Required for login and basic functionality
• Preference Cookies: Remember your settings and choices
• Analytics Cookies: Help us understand how users interact with the platform

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

BookMyGame is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Users aged 13-17 should obtain parental consent before using our services.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Booking History: Stored for 3 years for accounting purposes
• Payment Records: Retained as required by Indian tax laws
• Deleted Accounts: Personal data permanently deleted within 30 days

Your information is primarily stored in servers located in India. If data is transferred internationally (e.g., through our service providers), we ensure appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was last modified.

Significant changes will be communicated via email or prominent notice on the platform. Continued use after changes constitutes acceptance.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: